Terms of Service

Agreement to terms

These Terms of Service (“Terms”) govern your access to and use of the Docsiv website, applications, and related services (collectively, the “Service”) offered by [Legal entity name] (“Docsiv,” “we,” “us,” or “our”). By creating an account, clicking to accept, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

You represent that you have authority to bind the organization you represent, if applicable. If you use the Service on behalf of a company or other legal entity, “you” includes that entity and its users.

Additional terms may apply to specific features (for example, an order form or enterprise agreement). If there is a conflict, the more specific terms control for that feature.

For how we handle personal data when you use the Service as an individual or business visitor, see our Privacy Policy. Where we process personal data on behalf of a customer workspace, our Data Processing Agreement may apply.

The Service

Docsiv provides a cloud-based platform for creating, collaborating on, and sharing documents and related content (including AI-assisted workflows). We may modify, suspend, or discontinue features with reasonable notice where practicable. We may offer beta or preview features “as is”; they may change or end at any time.

You are responsible for obtaining any internet access and equipment needed to use the Service.

Accounts and security

You must provide accurate registration information and keep it current. You are responsible for all activity under your account and for safeguarding credentials and API keys. Notify us promptly at hello@docsiv.com if you suspect unauthorized access.

We may suspend or terminate accounts that risk the Service or violate these Terms.

Acceptable use

You may not:

• Use the Service in violation of law or third-party rights.
• Upload or generate content that is unlawful, infringing, defamatory, fraudulent, or malicious.
• Attempt to probe, scan, or test the vulnerability of the Service; bypass security; or access non-public areas without authorization.
• Interfere with the Service or other customers (for example, by overloading networks, automated abuse, or distributing malware).
• Reverse engineer the Service except where applicable law prohibits this restriction.
• Use the Service to build a competing product using our non-public interfaces or documentation, or resell the Service without our written agreement.
• Use AI features to generate content intended for unlawful harm, impersonation without disclosure where required, or to violate provider policies we pass through to you.

We may investigate misuse and cooperate with law enforcement as permitted by law.

Customer content and license

“Customer Content” means content, files, and materials you or your users submit to the Service (for example documents, images, text, and workspace settings).

You retain ownership of your Customer Content. To operate the Service, you grant Docsiv a worldwide, non-exclusive license to host, reproduce, process, transmit, display, and create technical copies of Customer Content solely to provide and improve the Service, enforce these Terms, and comply with law. You represent that you have all rights needed to grant this license.

You are responsible for Customer Content and for configuring sharing and permissions appropriately, including client-facing portals or links you enable.

AI features and output

The Service may include features powered by artificial intelligence or machine learning models operated by us or subprocessors (see Subprocessors). AI output may be inaccurate, incomplete, or unsuitable for your use. You are responsible for reviewing and validating AI output before use or sharing, including for regulated, legal, or professional contexts.

You acknowledge that prompts and related Customer Content may be processed by model providers to generate responses subject to their terms and technical limitations. Do not submit sensitive or regulated data unless you have determined it is appropriate for your risk and compliance requirements.

Feedback

If you provide suggestions or feedback about the Service, you grant Docsiv a perpetual, irrevocable, royalty-free license to use it without obligation to you.

Third-party services

The Service may integrate with third-party products (for example authentication providers, storage, or payments). Those third parties are not controlled by Docsiv. Their use is subject to their terms and privacy notices.

Fees and trials

If you purchase a paid subscription, fees, billing cycles, and taxes are as stated at checkout or in an order form. Unless otherwise agreed, subscriptions renew until canceled. Failure to pay may result in suspension.

We may change prices Prospectively with reasonable notice. If you do not agree, you may cancel before the change takes effect where applicable.

Confidentiality

Each party may receive non-public information from the other (“Confidential Information”). The receiving party will use reasonable care to protect Confidential Information and use it only for the relationship. Exclusions include information that is public without fault, already known, independently developed, or rightfully received from a third party.

Disclaimer of warranties

To the fullest extent permitted by law, the Service is provided “as is” and “as available.” Docsiv disclaims all warranties, whether express, implied, or statutory, including merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant uninterrupted or error-free operation or that the Service will meet your requirements.

Some jurisdictions do not allow certain disclaimers; in those cases, disclaimers apply to the maximum extent allowed.

Limitation of liability

To the fullest extent permitted by law:

• Neither party will be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or loss of profits, revenue, goodwill, or data.
• Docsiv’s aggregate liability arising out of or related to the Service or these Terms will not exceed the greater of (a) the amounts you paid Docsiv for the Service in the twelve (12) months before the claim, or (b) one hundred U.S. dollars (USD $100) if no fees were paid.

These limitations apply even if a remedy fails of its essential purpose.

Nothing in these Terms limits liability that cannot be limited under applicable law (including gross negligence or willful misconduct, where applicable).

Indemnity

You will defend and indemnify Docsiv and its affiliates, officers, and employees against third-party claims arising from your Customer Content, your use of the Service in breach of these Terms, or your violation of law, except to the extent caused by Docsiv’s willful misconduct.

Suspension and termination

You may stop using the Service at any time. We may suspend or terminate access for material breach, risk to the Service, or legal requirements. Upon termination, your right to use the Service ends. We may delete Customer Content after a reasonable retention period consistent with our Privacy Policy and backup practices.

Provisions that by nature should survive (including intellectual property, disclaimers, limitations of liability, indemnity, governing law) survive termination.

Export and sanctions

You must comply with applicable export control and sanctions laws. You may not use the Service in embargoed countries or with prohibited parties where restricted by law.

Changes to the Terms

We may update these Terms by posting a revised version and updating the “Last updated” date. If a change is material, we will provide reasonable notice where required. Continued use after the effective date constitutes acceptance. If you do not agree, stop using the Service.

Governing law and disputes

These Terms are governed by the laws of [Jurisdiction — e.g. State of Delaware, United States], excluding conflict-of-law rules, unless mandatory local law requires otherwise. Exclusive venue lies [Venue — e.g. courts located in [county], [state]], United States, subject to mandatory consumer protections where applicable.

General

Entire agreement. These Terms and any order form or policies referenced here are the entire agreement regarding the Service and supersede prior discussions.

Assignment. You may not assign these Terms without our consent. We may assign to an affiliate or in connection with a merger or sale.

Independent contractors. The parties are independent contractors.

No waiver. Failure to enforce a provision is not a waiver.

Severability. If a provision is invalid, the remainder remains in effect.

Notices. We may notify you via the Service or email. Legal notices to Docsiv should be sent to hello@docsiv.com with “Legal Notice” in the subject line, and to [Registered business address] if certified mail is required by counsel.

Contact. [Legal entity name], doing business as Docsiv — hello@docsiv.com.

Effective date

These Terms are effective as of 2026-04-08 (display date; counsel may align with signature or publication).