What’s inside the Service Agreement.
12 pages with real content in place. Rewrite them, reorder them, or add your own.
- 1Page 1A double-ruled cover with the agency's seal, the agreement's name and number, both parties, key dates and the not-legal-advice line
- 2Page 2The short version in six plain-English points, and contents with page numbers
- 3Page 3The date, the parties, background recitals and clause 1: definitions and interpretation
- 4Page 4Clauses 2–6: appointment and term, the services, client responsibilities, approvals and revisions, change requests
- 5Page 5Clauses 7–10: fees and payment, expenses and media spend, people and subcontractors, intellectual property
- 6Page 6Clauses 11–13: warranties, confidentiality and data protection with the processor's duties
- 7Page 7Clauses 14–17: limitation of liability, insurance, termination and what happens on termination
- 8Page 8Clauses 18–22: non-solicitation, force majeure, disputes, notices and general terms, including governing law
- 9Page 9Schedule 1: the retainer services with outputs and hours, onboarding, exclusions, service levels, contacts and a 12-month timetable
- 10Page 10Schedule 2: the retainer by line, onboarding fee and first-year total, media management, a rate card and bank details
- 11Page 11Schedule 3: a data processing summary with sub-processors and security measures
- 12Page 12Execution: signature blocks for both parties, ready to send for e-signature, and a recap of the deal
When to use it.
Service Agreement is a 12-page master services agreement for agencies and freelancers who run ongoing work for clients. It opens with a plain-English short version, then sets out 22 numbered clauses covering fees, approvals, change requests, IP, confidentiality, data protection, liability, termination and governing law. Three schedules hold the services, the fees and rate card, and a data processing summary, and every value to change is highlighted. The last page has signature blocks for both parties, ready to send for e-signature.
Made for
- Agencies signing new clients
- Freelancers and contractors
- Consultants and advisers
- Founders and small businesses
Make it yours in four steps.
Open it in Proposals and work through it, or let Docsiv AI do the first pass with your details.
- Step 1
Replace the agency, client, dates and reference on the cover and the parties page.
- Step 2
Work through the highlighted fill-ins, such as notice periods, payment terms and the liability cap, and set the governing law.
- Step 3
Edit Schedules 1 and 2 to match your services, hours and rates, and update the sub-processors in Schedule 3.
- Step 4
Have it reviewed for your jurisdiction, then send it for e-signature from the signatures page.
Start from the Service Agreement now.
Questions about this template.
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Is the Service Agreement template free?
Yes. Create a free account and it opens in Docsiv's Proposals app, ready to edit and share. The Free plan includes every Docsiv app and 500 AI credits a month.
Can I change the colours, fonts and text?
Yes, all of it. The template uses Libre Caslon Display and Libre Caslon Text and Public Sans with #f8f4ea, #1b2a4a, #a8874a, #3d4456, #f0e8d6, and you can change any of them, rewrite every word and add or remove pages.
What can I export it as?
Proposals in Docsiv offers: Proposal pages, PDF and HTML exports. Once it's saved, you can also share it with a link.
Can Docsiv AI write the service agreement for me?
Yes. Tell Docsiv AI about the client or project and it can draft the content in this template's style, which you then review and edit. AI uses credits; the Free plan includes 500 a month.
Can my client sign it?
Yes, on the Pro and Team plans: send the proposal for e-signature from Docsiv and follow it under Signatures. E-signatures aren't included on the Free plan.
Start your contract with Docsiv AI
Describe the client or the project and Docsiv AI writes a first draft of your service agreement for you to edit, share and send.