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What’s inside the Process Flowchart.

Real content in every part, ready to rewrite with your own.

  1. 1Five swimlanes: client, account manager, finance, design and development
  2. 2A change request from the client's email to the invoice, with start and end ovals
  3. 3Four yes/no decisions as diamonds, joined by square connectors
  4. 4A red dashed rework loop for changes after review
  5. 5The bottleneck circled, with a note on how to fix it

When to use it.

Process Flowchart is a swimlane whiteboard for mapping how work moves through a team, shown here as a studio handling a client's website change request. Each team gets a lane, and every step, decision and hand-off sits in the lane of whoever does it, from the client's email to the invoice. Yes/no decisions are diamonds, the rework loop is dashed in red and the bottleneck is circled, so it's easy to see where work waits and agree how to fix it.

Made for

  • Operations and project managers
  • Agencies mapping a process with a client
  • Founders drawing their first org chart
  • Teams fixing a slow hand-off

Make it yours in four steps.

Open it in Whiteboard and work through it, or let Docsiv AI do the first pass with your details.

  1. Step 1

    Rename the lanes and the people to match your team and your client.

  2. Step 2

    Rewrite the steps and decisions, and drag the connectors to follow the new order.

  3. Step 3

    Note how long each step takes, then circle the step where work waits longest.

  4. Step 4

    Walk through it with the team and add a note for each fix you agree.

Start from the Process Flowchart now.

Questions about this template.

Something else on your mind? Ask us in the chat, bottom right of the page.

Is the Process Flowchart template free?

Yes. Create a free account and it opens in Docsiv's Whiteboard app, ready to edit and share. The Free plan includes every Docsiv app and 500 AI credits a month.

Can I change the colours, fonts and text?

Yes, all of it. The template uses Excalifont and Nunito with #1e1e1e, #ffec99, #e03131, #f1f3f5, and you can change any of them, rewrite every word and add or remove notes, shapes and connectors.

What can I export it as?

Whiteboard in Docsiv offers: Excalidraw boards, PNG and SVG exports. Once it's saved, you can also share it with a link.

Can Docsiv AI write the process flowchart for me?

Yes. Tell Docsiv AI about the client or project and it can draft the content in this template's style, which you then review and edit. AI uses credits; the Free plan includes 500 a month.

All diagram templates

Starting from a description instead? Try the Online whiteboard.

Start your diagram with Docsiv AI

Describe the client or the project and Docsiv AI writes a first draft of your process flowchart for you to edit, share and send.