What’s inside the Master Services Agreement.
10 pages with real content in place. Rewrite them, reorder them, or add your own.
- 1Page 1Cover: the agreement number, both parties with entity type, address and notice email, the key terms (effective date, term, notice, governing law, liability cap) and a map of how the MSA, statements of work and change orders fit together.
- 2Page 2The agreement at a glance: nine key terms in plain words with their clause numbers, the work cycle every SOW follows from signature to payment, and the contents with page numbers.
- 3Page 3Parties and background, clause 1 (definitions: Background IP, Business Day, Change Order, Client Data, Deliverables, SOW…) and clause 2 (how work is ordered: an SOW binds only when both sign it; ending the MSA does not end live SOWs).
- 4Page 4Clauses 3–6: services with reasonable skill and care, client responsibilities (one decision-maker, feedback in 5 Business Days, delays move dates day for day), change control with a re-quote above 10% of fee or schedule, and delivery and acceptance with itemized rejection, a 10-day fix period and deemed acceptance.
- 5Page 5Clauses 7–10: fees set per SOW and invoiced on objective triggers at Net 30, late payment at 1% a month with suspension after 10 Business Days’ written notice, expenses at cost with prior approval and sales taxes on top; Client Materials stay the Client’s, Deliverables assigned on full payment, Pierside’s Background IP kept and licensed, portfolio rights after launch.
- 6Page 6Clauses 11–13: mutual confidentiality for 3 years; Client Data handled as a CCPA service provider with NY SHIELD Act safeguards and 72-hour breach notice; warranties of reasonable skill and care, original work and a 30-day fix period, with the disclaimer in capitals.
- 7Page 7Clauses 14–16: mutual indemnities for each party’s own materials with the usual exclusions and remedies, the limitation of liability in capitals (12 months’ Fees paid or payable, no indirect loss, narrow carve-outs), and a table of the insurance the Agency carries.
- 8Page 8Clauses 17–19: a 2-year term renewing yearly, termination for convenience on 60 days’ notice or for uncured breach, payment on early exit at the greatest of the mobilization fee, a prorated fee or time spent, a table of the ways to end it, staff non-solicitation for 6 months with a 25% placement fee, and force majeure.
- 9Page 9Clauses 20–21 (escalation, mediation, New York law and courts, jury waiver, notices, precedence, e-signatures, survival) with their plain-terms notes, and a signature block for each party with name, title and date.
- 10Page 10Exhibit A, Statement of Work No. 001 (storefront rebuild): Deliverables with objective acceptance criteria, five milestones totalling $100,000, assumptions, exclusions and rates for changes.
When to use it.
Master Services Agreement is a 10-page MSA for agencies and studios that run several projects for the same client. You sign it once, then order each project with its own statement of work. It opens with the key terms and a map of how the MSA, SOWs and change orders fit together, then sets out 21 numbered clauses, each with an “In plain terms” note: definitions, change control, acceptance, fees and late payment, IP, confidentiality, data protection, warranties, liability, insurance, termination and New York law. A completed first SOW is attached as Exhibit A.
Made for
- Agencies signing new clients
- Freelancers and contractors
- Consultants and advisers
- Founders and small businesses
Make it yours in four steps.
Open it in Proposals and work through it, or let Docsiv AI do the first pass with your details.
- Step 1
Replace the parties, notice emails and effective date on the cover, and the values on blue fields throughout.
- Step 2
Check the periods and figures that matter most to you: acceptance and payment days, late interest, the liability cap and insurance limits.
- Step 3
Change the governing law and courts in clause 20 to your state, and keep the key terms on page 2 in step.
- Step 4
Rewrite Exhibit A for your first project, then have a lawyer review it and send it for e-signature from page 9.
Start from the Master Services Agreement now.
Questions about this template.
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Is the Master Services Agreement template free?
Yes. Create a free account and it opens in Docsiv's Proposals app, ready to edit and share. The Free plan includes every Docsiv app and 500 AI credits a month.
Can I change the colours, fonts and text?
Yes, all of it. The template uses Source Serif 4 and Source Sans 3 with #ffffff, #1b1f27, #3a404a, #1f4e79, #f4f6f8, #e6eef7, #dcdfe5, and you can change any of them, rewrite every word and add or remove pages.
What can I export it as?
Proposals in Docsiv offers: Proposal pages, PDF and HTML exports. Once it's saved, you can also share it with a link.
Can Docsiv AI write the master services agreement for me?
Yes. Tell Docsiv AI about the client or project and it can draft the content in this template's style, which you then review and edit. AI uses credits; the Free plan includes 500 a month.
Can my client sign it?
Yes, on Pro and Team: send the proposal for e-signature from Docsiv and follow it under Signatures. Pro sends 40 a month and Team has no limit.
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